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Developer support

For API credentials, integration questions, or to report a problem with the API or this documentation, email the team at crodev@rapidworks.com. Check the FAQ first. It covers the most common integration questions. When requesting credentials, include the landing-page URL for your integration: see the Authentication Guide for what that is and why we need it.

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What to include in a bug report

  • The endpoint (method + path) and the X-API-VERSION you are pinned to
  • The full error response body (see error format)
  • Timestamps (with timezone) of failing requests